Answer every call.
In English or Spanish.
Sam is the answering service for HVAC, plumbers, detailers, pressure washers and a dozen more trades. When you can't pick up, Sam does: asks what the job needs, takes the name, the number and the details, and texts you the slip within a minute of hangup. You call back and book it.
Sam switched languages when Elena did and didn't mention it.
Sam took a lead from Luis O. (602) 555-0144 — AC blowing warm since Sunday night, wants someone out tomorrow.
Confidence: high · ringbook.pro/c/7K2M9QRA
Monday at Reyes Heating & Air. Nine calls. Marco was on a roof for all of them.
A sample day. The names are invented. The outcomes are the ones Sam actually produces: a qualified lead, a message, a transfer, an answered question, or a declined robocall. The booking stays with you.
| Time | Caller | Lang | What they needed | What Sam did |
|---|---|---|---|---|
| 7:04 AM | Dana Whitfield | EN | Upstairs not cooling, mini split, two summers old | LeadSent to you at 7:05 AM |
| 7:31 AM | Unknown | EN | "Final notice on your vehicle's extended warranty" | DeclinedNot in your inbox |
| 8:15 AM | Luis Ortega | EN, ES | AC blowing warm since Sunday night | LeadWants someone out tomorrow |
| 9:02 AM | Priya Raman | EN | Price on replacing a 14-year-old split system | LeadWants a callback with a number |
| 10:40 AM | Tom Beckett | EN | Existing customer, asking if the tech is still coming | MessageTexted to Marco |
| 11:55 AM | Rosa Delgado | ES | Olor a gas cerca del calentador | TransferredMarco on the line |
| 1:20 PM | Kevin Ma | EN | Is a tune-up worth it before summer | AnsweredQuoted your tune-up price |
| 3:47 PM | Ana Sofía Cruz | ES | El termostato no responde | LeadWants it looked at this week |
| 6:12 PM | Greg Hollis | EN | Do you cover Chandler | AnsweredPhoenix and Scottsdale only |
Keep your number. Forward the calls you can't take.
Nothing to install and no new number to print on the truck. Sam sits behind the number you already have.
- 1
Pick your trade
Sam already knows what to ask an HVAC caller and what to ask a detailing caller. You add your hours, your service area, and the prices you're willing to say out loud.
HVACPlumbingMobile detailingPressure washingRoofingElectricalJunk haulingLocksmithPainting - 2
Dial one code from your phone
Your carrier's no-answer forwarding code, once. Calls you don't pick up ring through to Sam. Calls you do pick up never leave your phone. One more code turns it off.
*71123456789*0# - 3
Get the slip by text
One message per call, within a minute of hangup: who called, what they need, their number, and a link to the recording. You call back already knowing the job.
Sam took a lead from Tom B. (480) 555-0187 — asking if the tech is still coming today, existing customer.Confidence: high · ringbook.pro/c/Q4N8VWB2
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There is no menu. Sam hears the first sentence and answers in that language.
If the caller switches halfway through, Sam switches with them and doesn't make a thing of it. Prices, addresses, and phone-number readbacks come back in whichever language the caller is using at that moment. Nothing to turn on, nothing extra to pay.
What Sam won't do.
An answering service that overpromises costs you more than a missed call. These are fixed.
- Invent a price. If a job needs a quote, Sam takes the details and tells the caller you'll ring back with the right number.
- Book the job. Sam takes the details and what the caller is hoping for, and texts them to you. You pick the time, so nothing lands on your calendar that you didn't put there.
- Keep a caller from you. A gas smell, a flooded floor, or someone asking for a person three times: Sam gets you on the line.
- Pass you a robocall. Warranty scams and "final notice" calls get declined, and never show up in your inbox.
- Put anyone on hold. Sam answers from what you set up, while still on the line. No music.
- Answer calls you pick up. Sam only gets the ones that would have gone to voicemail.
Priced by the minute Sam is actually on the phone.
Every plan starts with 14 days free and no card. Starter and Pro bill 15¢ for each minute past the plan. Crew stops at 2,000.
Already on Houseler? Front Desk adds Sam to the account you have for $59 a month.
What Ringbook is
Ringbook is a bilingual answering service for US service businesses: HVAC companies, plumbers, mobile detailers, pressure washers, and other trades that lose work when a call goes unanswered. When the phone rings, an answering service named Sam picks up in English or Spanish, answers questions about the business, takes the caller's name, number, and job details, and texts the operator a one-line summary the moment the call ends. Sam does not schedule the work; the operator calls back and books it.
Unlike a generic call center, Sam is tuned for each trade, handles English and Spanish on the same line, and answers around the clock, including after hours and weekends. Ringbook starts at $49 a month with a 14-day free trial and no card required.